Policies

Informed Consent and Waiver/Release of Liability:

As the parent or legal guardian of the child listed on this application, I agree and understand that swimming can be a hazardous activity and that there are risks inherent in the sport of swimming. I also recognize the fact that no one can drown-proof my child and that there is no substitution for eye-to-eye contact when my child is around water. I agree to allow my child to participate in Desert Swim school swim lessons and hereby agree to indemnify and hold harmless Waterworks On Wheels, Inc. DBA Desert Swim School, its coaches, instructors, coordinators, directors, and additional employees, as well as all Fitness Works OR Fitness Forum Health Clubs and their employees, against any liability resulting from any injury that may occur to my child while participating in Desert Swim School swim lessons. I also agree to indemnify Desert Swim School for any damages incurred arising from any claims, demand, action or cause of action by my child. Desert Swim School assumes no responsibility for any personal property placed in or about the facility where swim lessons are conducted.

Make-up Policy:

We now have designated make-up days. To request a make-up lesson, you must contact Desert Swim School by phone/email (480) 461-3888 PRIOR to missing the lesson. Any missed lesson that is not reported will be considered a no-show and will not eligible for make-up consideration. Make-up classes are based upon availability we will do our best to accommodate you, but classes will fill up fast. Only 1 make-up per session will be awarded, if you have an extenuating circumstance please call us and we will do our best to assist you. Please feel free to contact us if you have questions regarding this policy.

Payment Policy Updated December 2019: 

Payment Policy: Desert Swim School clients enjoy the benefit of NO contracts and NO additional fees. We have an automatic enrollment system in place, so if you are registered for swim lessons your child will continue to be placed in subsequent sessions until you notify us of cancellation. Payments will automatically be charged

Due to our limited availability for classes, an automatic re-sign policy is utilized. This is not a contract, but you, the client, are responsible for canceling your lessons 48 hours before your session charge date for  each session (calendars can be found online at desertswimschool.com).

 

I authorize Desert Swim School (Waterworks On Wheels/FitnessFest) to electronically debit my bank account according to the terms outlined below. I acknowledge that electronic debits against my account must comply with United States law.

To keep costs down, we encourage using the ACH method (charges through a bank account). In other words, using your routing number & account number for your checking account. This will be totally safe, secure and confidential. 

In the future, credit card charges will have a 3% fee added.

 

Terms of billing:

I will be charged according to the terms in invoices(s). I understand first payment will be due upon registration in order to secure my spot. Recurring payment will occur as follows:

  • -One day a week sessions (Tuesdays, Saturdays) will be automatically charged on the 10th of every month after the signed date below

  • -Two day a week sessions (Monday/Wednesday, Tuesday/Thursday) will be automatically charged on the 15th of every month after the signed date below

Charges will automatically be on a recurring schedule until written cancellation is received.

This payment authorization is to remain in effect until I notify Desert Swim School/Waterworks on Wheels of cancellation by giving written notice 48 hours before my session charge date (see above for charging dates) of my current session allowing enough time for the business and receiving financial institution to have a reasonable opportunity to act on it.

Cancellation Policy:

To cancel, complete the Official Cancellation Form (link) 48 hours before your charge date of your current session. If you do NOT complete the cancellation form and we charge your card, but you do NOT want in for the following session, we will save that credit for the next session that you DO want to attend or we will refund your card less a $10 processing fee. If you cancel a backyard session AFTER your first lesson has been scheduled, you may request a refund minus a $25 processing fee. If you cancel within five days of your scheduled session or after your scheduled session begins, you will be charged a $30 cancellation fee.

There are no hidden costs at Desert Swim School -- you get eight, 30-minute lessons for the set price.

Photo/Video Release: 

I understand that photos and/or video are occasionally taken at Desert Swim School and that any photo and/or video taken of my child may be used for Desert Swim School publicity purposes.

 

*Please email us directly at info@desertswimschool.com if you DO NOT wish for Desert Swim School to use photos and/or video of your child for publicity purposes.