Policies

Informed Consent and Waiver/Release of Liability:

As the parent or legal guardian of the child listed on this application, I agree and understand that swimming can be a hazardous activity and that there are risks inherent in the sport of swimming. I also recognize the fact that no one can drown-proof my child and that there is no substitution for eye-to-eye contact when my child is around water. I agree to allow my child to participate in Desert Swim school swim lessons and hereby agree to indemnify and hold harmless Waterworks On Wheels, Inc. DBA Desert Swim School, its coaches, instructors, coordinators, directors, and additional employees, as well as all Fitness Works OR Fitness Forum Health Clubs and their employees, against any liability resulting from any injury that may occur to my child while participating in Desert Swim School swim lessons. I also agree to indemnify Desert Swim School for any damages incurred arising from any claims, demand, action or cause of action by my child. Desert Swim School assumes no responsibility for any personal property placed in or about the facility where swim lessons are conducted.

Make-up Policy:

To request a make-up, you must contact Desert Swim School by phone/email (480) 461-3888 PRIOR to missing your lesson. Any missed lesson that is not reported prior to your child’s absence will be considered a no-show and will not be eligible for a make-up class. Make-up classes are based upon availability and we will do our best to accommodate you, but classes do fill up quickly. Only one make-up per session will be granted. If you have an extenuating circumstance, call us and we will do our best to assist you.

 

Payment Policy: 

Desert Swim School clients enjoy the benefit of NO contracts and NO additional fees. We do have an automatic re-sign system. Once you are registered for swim lessons, your child will continue to be placed in subsequent sessions until you notify us of cancellation.

Due to our high volume of continuing students, we have this automatic re-sign policy in place to protect your spot.

  • You will be charged twice per session. A session is eight lessons.

  • You will receive weekly emails reminding you of upcoming charge and session dates.

  • You are responsible for cancelling your lessons 20 business days PRIOR to the start of a new session so that your child is not auto-enrolled.

 

You authorize Desert Swim School (Waterworks On Wheels/FitnessFest) to electronically debit your bank account according to the terms outlined above. You acknowledge that electronic debits from my account must comply with United States law.

To keep costs down, we encourage using the ACH method (charges through a bank account). This method of payment is secure and confidential. You also have the option to do a credit card payment (3.3% processing fee added).

Cancellation Policy:

To cancel, complete the Official Cancellation Form at least 20 days prior to the start of the following session. If you do NOT complete the cancellation form and we charge your card, but you do NOT want in for the following session, we will save that credit for a future eight-lesson session or we will refund your card less a $30 processing fee. If you cancel a backyard session AFTER your first lesson has been scheduled, you may request a refund minus a $25 processing fee. If you cancel within five days of your scheduled session or after your scheduled session begins, you will be charged a $30 cancellation fee.

There are no hidden costs at Desert Swim School -- you get eight, 30-minute lessons for the set price.

 

Photo/Video Release: 

I understand that photos and/or video are occasionally taken at Desert Swim School and that any photo and/or video taken of my child may be used for Desert Swim School publicity purposes.

*Please email us directly at info@desertswimschool.com if you DO NOT wish for Desert Swim School to use photos and/or video of your child for publicity purposes.

Office Location:
663 W. 2nd Ave, Suite 14
Mesa, AZ 85210
Phone: (480) 461-3888
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© Desert Swim School 2020