Policies

Informed Consent and Waiver/Release of Liability:

As the parent or legal guardian of the child listed on this application, I agree and understand that swimming can be a hazardous activity and that there are risks inherent in the sport of swimming. I also recognize the fact that no one can drown-proof my child and that there is no substitution for eye-to-eye contact when my child is around water. I agree to allow my child to participate in Desert Swim school swim lessons and hereby agree to indemnify and hold harmless Waterworks On Wheels, Inc. DBA Desert Swim School, its coaches, instructors, coordinators, directors, and additional employees, as well as all Fitness Works OR Fitness Forum Health Clubs and their employees, against any liability resulting from any injury that may occur to my child while participating in Desert Swim School swim lessons. I also agree to indemnify Desert Swim School for any damages incurred arising from any claims, demand, action or cause of action by my child. Desert Swim School assumes no responsibility for any personal property placed in or about the facility where swim lessons are conducted.

Make-up Policy:

We now have designated make-up days. To request a make-up lesson, you must contact Desert Swim School by phone/email (480) 461-3888 PRIOR to missing the lesson. Any missed lesson that is not reported will be considered a no-show and will not eligible for make-up consideration. Make-up classes are based upon availability we will do our best to accommodate you, but classes will fill up fast. Only 1 make-up per session will be awarded, if you have an extenuating circumstance please call us and we will do our best to assist you. Please feel free to contact us if you have questions regarding this policy.

Payment Policy Updated September 2018: 

Payment Policy: Desert Swim School clients enjoy the benefit of NO contracts and NO additional fees. We have an automatic enrollment system in place, so if you are registered for swim lessons your child will continue to be placed in subsequent sessions until you notify us of cancellation. Payments will automatically be charged to the credit card we have on file immediately after the 5th lesson of a session (for the following session). You are welcome to call and update your credit card information at any time. 

 

To cancel, complete the Official Cancellation Form (link) by the 5th lesson of your current session. If you do NOT complete the cancellation form and we charge your card, but you do NOT want in for the following session, we will save that credit for the next session that you DO want to attend or we will refund your card less a $10 processing fee. If you cancel a backyard session AFTER your first lesson has been scheduled, you may request a refund minus a $25 processing fee. There are no hidden costs at Desert Swim School -- you get eight, 30-minute lessons for the set price. Period.

NOTE: Due to our higher volume of clients, if you cancel within five days of your scheduled session or after your scheduled session begins, you will be charged a $30 cancellation fee.

Photo/Video Release: 

I understand that photos and/or video are occasionally taken at Desert Swim School and that any photo and/or video taken of my child may be used for Desert Swim School publicity purposes.

 

*Please email us directly at info@desertswimschool.com if you DO NOT wish for Desert Swim School to use photos and/or video of your child for publicity purposes.